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Privacy Policy

Please read our websites Privacy Policy carefully. By using our site, we assume you have understood and accepted this Privacy Policy and Terms & Conditions. If you do not wish to agree to the terms of our policy, then we recommend not to use our website. Our Privacy Policy explicitly details any personal data you provide us, or that we obtain from you, will be processed by us.

We are aware of how important your privacy is and based on this we have implemented measures which will ensure any personal data obtained from you by visiting our website will be processed and maintained in line with Financial Conduct Authority (‘FCA’) standards. This Privacy Policy explains how NowLoan, a registered trading name of PJG Financial Limited, will collect and use personal information from you.

NowLoan (company number SC 535782) is the data controller concerning processing the information that is collated and provided by you as an individual. Our address is Registered Office; 272 Bath Street, Glasgow, G24JR. NowLoan is registered with the Information Commissioner’s Office (‘ICO) and comply with the principles under the Data Protection Act 1998 (registration number ZA 185395).

The following data can be collected and processed by using our website:

  • Details of your activity on our website; the results of this will be used to show NowLoan examples of which parts of our site are most and least used
  • Information to authenticate your identity
  • Personal information may be collected to resolve any queries or complaints

NowLoan does not store any data. We pass all customer information to Monevo, their privacy policy and how they use and store data can be found here

Information that is collected by us, PJG Financial Limited, will be sent to our partners and be processed in the following ways:

  • To verify customers identity and credit standing to enable us to process your application to Our Partners
  • To assess your credit history and confirm employment details
  • To extract specific information to generate statistics for internal purposes (market and product analysis, credit/behaviour scoring)
  • To detect, prevent and investigate actual and potential fraudulent activities
  • To develop, manage and market products and services to meet our customer’s needs. They may also contact customers regarding products and services that may be of interest and to determine the eligibility for different products and services that our customers may be interested in
  • To verify customers identity and credit standing to enable them to process your application
  • To respond to queries or complaints
  • To update the Website to meet the needs of clients needs better
  • To help to carry out admin and service your account
  • To pass information to third parties which may be located outside the European Economic Area (EEA). We will ensure that your personal information is protected to the level of standard following the data protection act 1998.

If you do not wish to receive marketing communications from our partners at Monevo Limited you may send us an email to ‘admin@NowLoan.co.uk’ or by writing to PJG Financial Limited, 272 Bath Street, Glasgow, G24JR.

You can also contact Monevo (part of Quint group Limited) via email directly at: You will be able to access the records Monevo hold about, NowLoan does not store data. They will not charge a fee to provide this information, unless the request is manifestly unfounded or excessive. If you require further copies a fee may apply. To request access to your information please contact compliance@monevo.com.

NowLoan will share your information with Our Partners at Monevo Limited. Their policy can be found here https://privacy.monevo.com/uk/privacy-policy

We may share your information with third parties to process, including the following reasons:

  • To assist in finding you a loan or specialist product/service
  • If our company changes ownership or assets, the new proprietors will need access to your information to continue operations and the company effectively
  • Sharing data with fraud prevention or credit reference agencies for reasons depicted in Privacy Policy;
  • So businesses located outside the EEA can provide services can access the appropriate information
  • Investigations into any enquiries or complaints raised by the consumer
  • Our Partners may need to research and statistical analysis to communicate about other products/services that may interest you. If you do not wish to receive communications, you can choose to not consent to the application
  • Our staff and agents will require your information to carry out services for you on behalf of us
  • Personal data must be disclosed if we are to comply with any legal matters, or to apply our Terms & Conditions, or to protect the rights or safety of NowLoan, Our Partners or consumers. This includes exchanging information with third parties and authority-groups to prevent money laundering and fraud.

  • Our website may provide links to other websites; if we do so, then we cannot be held responsible for the other sites Privacy Policy as they will keep their own specific to them. This also applies to site content, practices they carry out and the services and products they may offer; all of which we cannot take any liability. We urge you to read these policies before submitting any personal information.
  • NowLoan will resolve complaints regarding data protection issues. If you are unhappy with our final decision or further questions, you can raise your claim with the Information Commissioner’s Office (ICO).

You will be able to access the records Monevo hold about, NowLoan does not store data. They will not charge a fee to provide this information, unless the request is manifestly unfounded or excessive. If you require further copies a fee may apply. To request access to your information please contact: compliance@monevo.com.

Upon application to us, Monevo may use both fraud prevention agencies and credit reference agencies to help us make relevant decisions.

By submitting our Website’s application form, you confirm that all information provided is accurate and complete. Completing the application grants Our Partners to check the following records: our own credit reference agencies (‘CRAs’) – CRAs provide us with shared credit information, fraud prevention information and public information (including electoral register) and will leave a footprint on your credit file fraud prevention agencies (‘FPAs’) – FPAs assist in verifying customers identities to prevent fraud and crime, including money laundering. This information will ascertain whether to continue with your credit or any future credit that may be available.

As we must comply with responsible lending, FPAs and CRAs assist us in doing so. If you notify us that you have a spouse or financial associate, your customer records will be associated and linked together. This will ensure that the agreement has been made from both applicants to discuss and disclose information. CRAs will also be connected and will remain until one or both applications inform and apply for a disassociation to end the link.

False or inaccurate information provided by a consumer will be brought to the attention of the FPAs and other fraud prevention agencies. NowLoan, Our Partners and third parties may also access and use your information to prevent fraud and money laundering for the following: managing credit and credit related accounts or facilities recovering debt confirm details on proposals and claims for types of insurance check details of job applicants and employees information may be accessed and used from other countries outside the UK recorded and reported by fraud prevention agencies.

An internet ‘cookie’ is a small electronic file that gathers data when an individual visits a website. While visiting our website, cookies help identify your activity and allows NowLoan to analyse the traffic on our site and customer behaviour. Identifying such conduct assists us to improve our web pages and as a measuring tool to assess visitors individual profiles. Ultimately, this enables us to offer our customers a better service as the information assists to see how useful our website is and to highlight improvements. Cookies also assist Our Partners in understanding marketing and traffic patterns.

Although we use cookies as above, we do not store sensitive information that would make a consumer identifiable, i.e., passwords or locations. This information may, in turn, be passed to third parties strictly for advertising purposes. Any information acquired through cookies is subject to the same security and protocols as any other data collected.

There are several types of cookies, and they each have their purpose in collecting data. Our website employs; session cookies, persistent cookies and first-party cookies. To make it clear to our consumer what information we store, here is a breakdown of the type of cookies purposes.

  • Session cookies store temporary information, and the memory is deleted once the internet page has been closed
  • Persistent cookies are also known as a permanent cookie, which means the data doesn’t delete until you do
  • Finally, first-party cookies are stored every time an individual visits a website.

Most web browsers will automatically accept cookies however you usually can amend your browser settings which will prevent automatic acceptance. Please be aware that if you do not accept cookies, NowLoan cannot guarantee that our website will perform as well. It’s important to note that deleting our cookies or disabling future cookies means you may not be able to access specific features on our Website.

PJG Financial Limited may choose to amend the content of this Privacy Policy on occasion. We recommend you visit this policy on a regular basis to make sure you have read the latest version and understand what we do with your information.

Please note that this Privacy Policy was last updated on 22/05/2018.